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Delivery Information

Postage costs

Standard UK Postage & packing is FREE!   Delivery is arranged through Jersey Post/Royal Mail, please allow 3-4 working days.  Please note I always use a signed for service for your peace of mind!   I also offer Special Delivery for £6.95. PLEASE NOTE: Items that are sent signed for and are not collected or refused delivery will not have postage costs refunded.  A redelivery fee will be charged before an item is resent.  All signed for orders are tracked by myself and I will email if an item is waiting for collection.

International postage rates are £8.95 under £50 and £10.95 over £50. 


UK VAT

UK VAT is 20% and is applicable on all goods imported into the UK from outside the EU.  Jersey Mail offer a service where the VAT can be paid in advance when the item is posted.  This will save you getting an £8 charge from the Post Office (the charge is for a letter informing you that VAT is payable on your item), it also saves a delay on you receiving your parcel.  The VAT is included in the price you see on each item.  

The Lilac Dragonfly accepts no responsibility for any  local taxes and/or customs charges.


Channel Island Deliveries

The added VAT can be removed at checkout for Channel Island residents by using code NOVAT in the voucher code box at checkout.  


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